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Orthodoxou Travel

Lufthansa City Center

Telephone: +357 24 841 100
Fax:
+357 24 841 008
Email:
travel@orthodoxou.com.cy

Orthodoxou Tower, 44 United Nations Street,
6042 Larnaca
Cyprus

ANNEX I

Standard information form for package travel contracts where the use of hyperlinks is possible

The combination of travel services offered to you is a package within the meaning of Directive (EU) 2015/2302.

Therefore, you will benefit from all EU rights applying to packages. Company Orthodoxou Travel & Tours Ltd will be fully responsible for the proper performance of the package as a whole.

Additionally, as required by law, company Orthodoxou Travel & Tours Ltd has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes/they become insolvent.

Key rights under Directive (EU) 2015/2302* as transposed into the national law (http://www.cylaw.org/nomoi/enop/non-ind/2017_1_186/full.html)

 

Standard information form where the organiser transmits data to another trader in accordance with point (b)(v) of point 2 of Article 3

If you conclude a contract with --- not later than 24 hours after receiving the confirmation of the booking from company Orthodoxou Travel & Tours Ltd the travel service provided by Orthodoxou Travel & Tours Ltd and --- will constitute a package within the meaning of Directive (EU) 2015/2302.

Therefore, you will benefit from all EU rights applying to packages. Company Orthodoxou Travel & Tours Ltd will be fully responsible for the proper performance of the package as a whole.

Additionally, as required by law, company Orthodoxou Travel & Tours Ltd has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes insolvent.

Key rights under Directive (EU) 2015/2302* as transposed into the national law (http://www.cylaw.org/nomoi/enop/non-ind/2017_1_186/full.html)

 

ANNEX ll

Standard information form where the trader facilitating an online linked travel arrangement within the meaning of point (a) of point 5 of Article 3 is a carrier selling a return ticket

If, after selecting and paying for one travel service, you book additional travel services for your trip or holiday via our company Orthodoxou Travel & Tours Ltd, you will NOT benefit from rights applying to packages under Directive (EU) 2015/2302.

Therefore, our company Orthodoxou Travel & Tours Ltd will not be responsible for the proper performance of those additional travel services. In case of problems please contact the relevant service provider.

However, if you book any additional travel services during the same visit to our company's Orthodoxou Travel & Tours Ltd's booking website, the travel services will become part of a linked travel arrangement. In that case Orthodoxou Travel & Tours Ltd has, as required by EU law, protection in place to refund your payments to Orthodoxou Travel & Tours Ltd for services not performed because of Orthodoxou Travel & Tours Ltd's insolvency, and, where necessary, for your repatriation. Please note that this does not provide a refund in the event of the insolvency of the relevant service provider.

Key rights under Directive (EU) 2015/2302*

Orthodoxou Travel & Tours Ltd has taken out insolvency protection with Association of Cyprus Travel Agencies. Travellers may contact this entity or, where applicable, the competent authority if services are denied because of Orthodoxou Travel & Tours Ltd's insolvency.

 Note: This insolvency protection does not cover contracts with parties other than Orthodoxou Travel & Tours Ltd , which can be performed despite Orthodoxou Travel & Tours Ltd 's insolvency.

Directive (EU) 2015/2302 as transposed into the national law (http://www.cylaw.org/nomoi/enop/non-ind/2017_1_186/full.html

Standard information form where the trader facilitating an online linked travel arrangement within the meaning of point (a) of point 5 of Article 3 is a trader other than a carrier selling a return ticket

If, after selecting and paying for one travel service, you book additional travel services for your trip or holiday via our company Orthodoxou Travel & Tours Ltd, you will NOT benefit from rights applying to packages under Directive (EU) 2015/2302.

Therefore, our company  Orthodoxou Travel & Tours Ltd will not be responsible for the proper performance of the individual travel services. In case of problems please contact the relevant service provider.

However, if you book any additional travel services during the same visit to our company's Orthodoxou Travel & Tours Ltd's booking website, the travel services will become part of a linked travel arrangement. In that case  Orthodoxou Travel & Tours Ltd has, as required by EU law, protection in place to refund your payments to  Orthodoxou Travel & Tours Ltd for services not performed because of Orthodoxou Travel & Tours Ltd s insolvency. Please note that this does not provide a refund in the event of the insolvency of the relevant service provider.

Orthodoxou Travel & Tours Ltd has taken out insolvency protection with Association of Cyprus Travel Agencies. Travellers may contact this entity or, where applicable, the competent authority if services are denied because of Orthodoxou Travel & Tours Ltd's insolvency.

Note: This insolvency protection does not cover contracts with parties other than Orthodoxou Travel & Tours Ltd , which can be performed despite Orthodoxou Travel & Tours Ltd 's insolvency.

Directive (EU) 2015/2302 as transposed into the national law (http://www.cylaw.org/nomoi/enop/non-ind/2017_1_186/full.html

Standard information form where the trader facilitating an online linked travel arrangement within the meaning of point (b) of point 5 of Article 3 is a carrier selling a return ticket

If you book additional travel services for your trip or holiday via this link/these links, you will NOT benefit from rights applying to packages under Directive (EU) 2015/2302.

Therefore, our company Orthodoxou Travel & Tours Ltd will not be responsible for the proper performance of those additional travel services. In case of problems, please contact the relevant service provider.

However, if you book additional travel services via this link/these links not later than 24 hours after receiving the confirmation of the booking from our company Orthodoxou Travel & Tours Ltd , those travel services will become part of a linked travel arrangement. In that case  Orthodoxou Travel & Tours Ltd has, as required by EU law, protection in place to refund your payments to  Orthodoxou Travel & Tours Ltd for services not performed because of Orthodoxou Travel & Tours Ltd 's insolvency, and, where necessary, for your repatriation. Please note that this does not provide a refund in the event of the insolvency of the relevant service provider.

Orthodoxou Travel & Tours Ltd has taken out insolvency protection with Association of Cyprus Travel Agencies. Travellers may contact this entity or, where applicable, the competent authority if services are denied because of Orthodoxou Travel & Tours Ltd's insolvency.

Note: This insolvency protection does not cover contracts with parties other than Orthodoxou Travel & Tours Ltd , which can be performed despite Orthodoxou Travel & Tours Ltd 's insolvency.

Directive (EU) 2015/2302 as transposed into the national law (http://www.cylaw.org/nomoi/enop/non-ind/2017_1_186/full.html

*Key rights under Directive (EU) 2015/2302

—Travellers will receive all essential information about the package before concluding the package travel contract.

—There is always at least one trader who is liable for the proper performance of all the travel services included in the contract.

—Travellers are given an emergency telephone number or details of a contact point where they can get in touch with the organiser or the travel agent.

—Travellers may transfer the package to another person, on reasonable notice and possibly subject to additional costs.

—The price of the package may only be increased if specific costs rise (for instance, fuel prices) and if expressly provided for in the contract, and in any event not later than 20 days before the start of the package. If the price increase exceeds 8 % of the price of the package, the traveller may terminate the contract. If the organiser reserves the right to a price increase, the traveller has a right to a price reduction if there is a decrease in the relevant costs.

—Travellers may terminate the contract without paying any termination fee and get a full refund of any payments if any of the essential elements of the package, other than the price, are changed significantly. If before the start of the package the trader responsible for the package cancels the package, travellers are entitled to a refund and compensation where appropriate.

—Travellers may terminate the contract without paying any termination fee before the start of the package in the event of exceptional circumstances, for instance if there are serious security problems at the destination which are likely to affect the package.

—Additionally, travellers may at any time before the start of the package terminate the contract in return for an appropriate and justifiable termination fee.

—If, after the start of the package, significant elements of the package cannot be provided as agreed, suitable alternative arrangements will have to be offered to the traveller at no extra cost. Travellers may terminate the contract without paying any termination fee, where services are not performed in accordance with the contract and this substantially affects the performance of the package and the organiser fails to remedy the problem.

—Travellers are also entitled to a price reduction and/or compensation for damages where the travel services are not performed or are improperly performed.

—Orthodoxou Travel & Tours Ltd has to provide assistance if the traveller is in difficulty.

— If the organiser or, in some Member States, the retailer becomes insolvent, payments will be refunded. If the organiser or, where applicable, the retailer becomes insolvent after the start of the package and if transport is included in the package, repatriation of the travellers is secured.Orthodoxou Travel & Tours Ltd has taken out insolvency protection with Association of Cyprus Travel Agencies. Travellers may contact this entity or, where applicable, the competent authority if services are denied because of Orthodoxou Travel & Tours Ltd's insolvency.